Premier Proactive Services
stay
healthy
be proactive
with RAP as a Service

RAP as a Service is a new delivery experience to enable you to assess your environment at your convenience. The data is collected remotely allowing you to maintain the utmost privacy and run the assessment on your own schedule. Submission of data through the cloud and viewing results on our online portal uses encryption to help protect your data. This enables you to view your results almost immediately. A Microsoft accredited engineer will review the findings, provide recommendations and knowledge transfer, and build a remediation plan with your staff and your Technical Account Manager (TAM).

Key Benefits

  • Online delivery with a Microsoft accredited engineer
  • Convenience of the remote delivery means minimal impact on your environment and IT staff
  • Assessment results available online
  • Easily share results with your IT staff and others in your organization
  • Re-assess your environment to track progress
  • Reduce support costs by exposing configuration and operational issues before they affect your business
  • Flexible scheduling options
  • Access to best practice updates for one year with an active Premier Support contract

Available Technologies

RAP as a Service is available for the following Microsoft technologies. Information about the online experience, focus areas, deliverables, and supported versions are included in the datasheets below. Requirements to get your environment ready to perform the assessment are explained in the prerequisites documents also available below.

Technologies Datasheet Prerequisites
Active Directory Download Download
Dynamics AX Download Download
Dynamics CRM Download Download
Exchange Server Download Download
Failover Cluster Download Download
Group Policy Object Download Download
Internet Information Services Download Download
IT Operations Download Download
Lync Server Download Download
Microsoft Security Download Download
SharePoint Server Download Download
SQL Server Download Download
System Center Configuration Manager Download Download
System Center Operations Manager Download Download
System Center Service Manager Download Download
Team Foundation Server Download Download
Windows Desktop Download Download
Windows Azure: Migrations Download Download
Windows Server Hyper-V Download Download