Premier Proactive Services
stay
smart
with Education as a Service

on-site. online. on-demand

Premier Support offers flexible, proactive services designed to optimize your IT environment and increase productivity. As part of those services, customers like you have access to the Workshop Library on-demand portfolio of training courses. This library of on-demand training courses is designed to help increase your IT staffs depth and breadth of knowledge. In addition the training will help your staff develop crisis-management skills and proactively minimize issues.

flexible online training options

We have a library of recorded workshops available online which will increase in depth and breadth over time. Take advantage of this on-demand training delivered by expert Microsoft Engineers. Whether you are looking to expand your technical skills, are a new hire to the team or looking to make a change in your career path, select a course to fit your immediate needs.

improve staff knowledge and minimize downtime

The available courses are designed to proactively provide training workshops to support organization readiness and help ensure your IT initiatives and strategic goals are achieved. New courses are constantly being added to the library to help individuals stay on top of IT trends and solutions. This ensures customers maintain a competitive edge in the market and keep ahead of the curve. Training can be taken anytime and anywhere. This enables customers to focus on work priorities.

what you can expect

Workshop Library on-demand are videos featuring Microsoft Engineer(s) who are subject matter experts in their field. They discuss and teach a range of IT technical subjects. These are presented in a range of scenarios of common and not so common tasks and challenges. All of these scenarios and discussions are based on real world experience gained from supporting our Enterprise customers in proactive engagements and critical support scenarios. Each video is broken into technical topics and divided into segments featuring lectures and demonstrations. This allows the opportunity to revisit any or all of the material at your convenience. Select from dozens of available training courses online based on your role, scenario or technology. Best of all, as a Premier customer,you will have access to the entire library and free to experience its breadth and depth as it grows over time.

want to get started learning?

Whether your IT operation is local, national, or global; on-premises or in the cloud, Microsoft Premier Education Services remains flexible and can scale to meet your needs. Enhance your learning skills and access the additional benefits of being a Microsoft Premier Customer with Workshop Library on-demand. Contact your local Technical Account Manager (TAM) for more information or visit the How to Get it page.